EASY RETURNS. FREE EXCHANGES. ZERO HASSLE.

We want you to love what you ordered.

But if the size isn't right, something arrives with a quality issue, or you simply change your mind, don't worry — every purchase is protected by our 30-Day Worry-Free Guarantee.

You may request a return or exchange within 30 days of receiving your order.

Our Promise

✓ 30-Day Returns
✓ Free Return Shipping
✓ Free Size Exchanges
✓ Free Replacement Shipping
✓ No Restocking Fees
✓ No Return Handling Fees
✓ All Products Are Returnable

Our goal is simple:

If something isn't right, we'll make it right.

30-DAY RETURN WINDOW

You have 30 days from the date your order is delivered to request a return or exchange.

If you would like to return or exchange an item, simply contact our customer support team within this period.

All products sold through our website are covered by this policy.

SIZE DOESN'T FIT?

Choosing the right size online isn't always easy.

If your item feels too small, too large, or simply doesn't fit the way you expected, contact us within 30 days of delivery.

We will help arrange a:

FREE SIZE EXCHANGE

There are:

No exchange fees.
No restocking fees.
No replacement shipping fees.

We want you to receive the size that works best for you.

QUALITY ISSUE?

If your item arrives damaged, defective, incorrectly printed, or has another quality-related problem, please contact us as soon as possible.

Examples may include:

• Printing defects

• Damaged products

• Incorrect products received

• Manufacturing defects

• Significant quality issues

• Missing items from your order

Please provide your order number and, when necessary, a few clear photos showing the issue.

Once confirmed, we will arrange an appropriate solution at no additional cost to you.

This may include a:

Free Replacement

Free Exchange

Free Return

or

Full Refund

RECEIVED THE WRONG ITEM?

If we accidentally send you the wrong product, color, size, or design, please contact us.

We'll make it right.

Depending on the situation, we'll arrange a replacement, exchange, return, or refund at no additional cost to you.

You will not be charged return or replacement shipping fees for an approved incorrect-item claim.

CHANGED YOUR MIND?

That's okay too.

Sometimes a product simply isn't what you expected once you see or try it in person.

If you're not satisfied with your purchase, contact us within 30 days of receiving your order.

Our customer support team will help you arrange a return.

No restocking fees.

No return handling fees.

Free return shipping.

We don't want you to feel stuck with something you don't love.

HOW TO START A RETURN OR EXCHANGE

We've made the process simple.

STEP 1 — CONTACT US

Contact our customer support team within 30 days of delivery.

Please include:

• Your order number

• Your name

• The item you would like to return or exchange

• The reason for your request

• Photos if the item is damaged, defective, or incorrect

STEP 2 — WE REVIEW YOUR REQUEST

Our customer support team will review your request and provide the appropriate return, exchange, replacement, or refund instructions.

Most requests are straightforward.

If we need additional information, we'll let you know.

STEP 3 — RECEIVE RETURN INSTRUCTIONS

For approved returns, we'll provide instructions on how to send the item back.

Return shipping is free.

Please do not send products to any address without first contacting our customer support team, as return locations and instructions may vary.

STEP 4 — EXCHANGE, REPLACEMENT OR REFUND

Once your request has been approved and any required return steps have been completed, we'll arrange your selected solution.

Depending on the situation, this may include:

Exchange

Replacement

Return

Refund

FREE RETURN SHIPPING

Approved returns under our 30-Day Worry-Free Guarantee include free return shipping.

You will not be required to pay eligible return shipping costs.

If a return label or other shipping arrangement is required, our customer support team will provide the appropriate instructions.

NO RESTOCKING FEES

We do not charge restocking fees for approved returns or exchanges.

You won't be charged simply because you need to return or exchange something.

What you see is what you get — no hidden return fees.

EXCHANGES

Need another size?

No problem.

Eligible size exchanges are completely free within the 30-day return window.

If the requested replacement is available, we'll help arrange the exchange.

If the requested item is unavailable, our team will work with you to find another appropriate solution, such as a different item or refund.

REPLACEMENTS

If your item is damaged, defective, incorrect, or affected by another approved quality issue, we may offer a replacement.

Approved replacement orders are shipped at no additional shipping cost.

REFUNDS

Approved refunds will normally be issued to your original payment method.

Once a refund has been processed by us, your bank, credit card company, or payment provider may require additional time before the funds appear in your account.

Processing times vary by financial institution and are outside our control.

If you have not received an approved refund after a reasonable period, please contact us and we will be happy to help.

ORIGINAL SHIPPING CHARGES

If your order is returned because of a confirmed product defect, incorrect item, damage, or another issue caused by us, any applicable original shipping charges associated with the affected order may also be refunded where appropriate.

For other returns, treatment of original outbound shipping charges will depend on the circumstances of the order.

Return shipping for approved returns remains free.

INTERNATIONAL RETURNS

We serve customers in multiple countries and regions.

Return instructions may vary depending on your location.

Please always contact us before returning an international order.

Our customer support team will provide the correct return instructions and help make the process as easy as possible.

ALL PRODUCTS ARE COVERED

Our 30-Day Return & Exchange Policy applies to all products sold through our website.

This includes products such as:

T-Shirts

Hoodies & Sweatshirts

Hats

and other products available in our store.

Every order is backed by our commitment to customer satisfaction.

QUESTIONS ABOUT YOUR RETURN?

We're here to help.

If you're unsure whether you need a return, exchange, replacement, or refund, simply contact our customer support team.

We'll review the situation and help you find the best solution.

RetroClaws
Website: retroclaws.com
Email: [Customer Service Email]

When contacting us, please include your order number so we can assist you more quickly.